A decision support tool, also known as guided selling, is an online solution that guides users step by step in making the right choice. It is often used on websites offering a wide range of products or services. By asking targeted questions, the decision aid presents only the most relevant options, making it easier for users to make informed purchasing decisions. 

With a product recommendation tool on your website, the user experience is significantly improved, increasing the likelihood that visitors will convert. 

Tailor-made guided selling for your business

Our development team has extensive experience in building decision support tools. We work closely with you to create a customised solution, from concept to implementation. 

We understand that every organisation is unique, which is why we develop decision aids tailored to your specific needs, goals, and processes. We ensure your tool is not only functional but also user-friendly and results-driven. 

At Orange Juice, we're dedicated to helping you integrate this powerful tool into your website, delivering a solution that truly makes a difference. 

For our new decision aid, we were looking for a developer who excelled in design creation and had expertise in developing configurators. Orange Juice fulfilled these requirements to the highest standard. With their skilled and thoughtful team that communicates clearly, collaboration has been a pleasure.
Yvonne van Oost Product Marketing Specialist ABB

3 advantages of guided selling

Integrating a product recommendation tool on your website offers several benefits:

By guiding users step by step through the decision-making process, they can quickly find the product or service that best suits their needs. This reduces decision fatigue and increases the likelihood of completing a purchase.

Customers who use a choice guide often feel more confident in their decision. As a result, they are more likely to follow through with a purchase, leading to higher conversion rates. 

By integrating guided selling, your website can be fully tailored to your customer's specific needs. This allows you to deliver a personalised experience that sets your brand apart from the competition. 

Possibilities of a decision aid

Guided selling helps users make informed decisions. Many companies that offer complex products or services already use choice aids. For example, students struggling to choose the right study program can greatly benefit from a study guide. Choice aids are also commonly used in sectors such as health insurance, where consumers must select the right coverage each year. 

With a guided selling tool, users are not overwhelmed by endless options; instead, they are presented with a clear selection of choices that best fit their situation. 

However, a choice aid is not only valuable for services. Imagine you're looking for a new mattress. The market offers countless types, each with different features, prices, and brands. A product recommendation tool that asks targeted questions about your sleep preferences and needs can help identify the ideal mattress. This enhances customer satisfaction by giving users greater confidence in their purchase decision. 

Holmatro keuzehulp case

Customer cases with decision aid

With our decision support tools, we help companies across various sectors find the right solution. Explore our customer cases and discover how we create smart, tailor-made tools for different industries:

Our Working Method

Lauraquote
UI/UX designer at Orange Juice

Laura van Aperen

"We design decision aids that seamlessly guide users to the right product. By asking logical questions, presenting clear steps, and providing intuitive visual support, we simplify complex decisions and create a pleasant user experience."

Introduction

At Orange Juice, we start with a no-obligation introductory meeting. If there is a mutual match, we schedule a working session, in which we discuss the needs and wishes. By asking critical questions and preliminary research, we get a full picture of the issue. We then set up a plan of approach and discuss the desired result. This is how we develop a configurator that perfectly matches the customer's needs.

Strategie En Concept

Types of configurators

Orange Juice is an expert in building configurators. Besides 2D product configurators, we also develop other configurators; we'd be more than happy to tell you more about the different options we offer:

Want to know more? Check out our whitepaper

Check out our free whitepaper and find out how to use a configurator to increase your online success. It is full of information about the advantages and applications of product configurators. By reading this white paper, you, and your company, will get a better idea of whether it is worth having a product configurator developed.

Collection 11 Mock Up 8 Letterhead

FAQs

We offer customised solutions, and the cost depends on your specific requirements. Prices can vary significantly, so please contact us for a personalised quote. 

Yes, we can integrate a choice tool into almost any website. Get in touch with us, and we'll be happy to schedule a meeting to discuss your needs and explore the possibilities. 

Absolutely! We can provide this option if needed. If your website content changes frequently, it's convenient for you, as the customer, to manage these updates independently. 

We are happy to help you achieve digital success

We would love to tell you more about our solutions. You can reach us by phone or email.
Remco Van Nieuwenhoven (1)
Remco van Nieuwenhoven Founder & strategist
ContactEmployee Remco van Nieuwenhoven +31 (0)26 327 40 45 remco@orangejuice.nl
About me
  • Zen
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Dion Van Nieuwenhoven
Dion van Nieuwenhoven Technical director
ContactEmployee Dion van Nieuwenhoven +31 (0)26 327 40 45 dion@orangejuice.nl
About me
  • Reads everything
  • Hobby gardener
  • Plays (a little) guitar and piano